Shipping policy

Shipping Policy

Effective Date: September 23, 2026

At Renova Cart, we aim to provide a simple and reliable shipping experience for our customers.

Shipping Locations

Renova Cart currently ships to addresses within the United States only.

We do not currently ship internationally.

Free Shipping

We offer free standard shipping on all orders within the United States.

No minimum order value is required for standard shipping unless otherwise stated on the website.

Order Processing

Orders are processed after the order has been successfully placed and payment has been confirmed.

Please allow 1–3 business days for order processing before your order is shipped.

Orders are generally processed Monday through Friday, excluding US holidays.

Standard Delivery

Our standard delivery time is approximately:

5–8 business days after order processing.

Delivery times are estimates and may vary depending on the destination, shipping carrier, weather, holidays, and other circumstances outside our control.

Tracking Information

When tracking information is available, it may be provided after your order has been shipped.

You can use the tracking information provided by the carrier to follow your shipment.

Delivery Delays

Occasional delays may occur because of:

Severe weather
Carrier delays
Holidays
High shipping volumes
Incorrect or incomplete shipping information
Other circumstances outside our reasonable control

If your order appears to be significantly delayed, please contact us for assistance.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice an error in your shipping information, contact us as soon as possible. We will try to make corrections before the order is processed or shipped, but changes cannot be guaranteed after shipment.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number and photos of the package and product.

If tracking shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier before contacting us.