Privacy policy

Privacy Policy

Effective Date: September 23, 2026

At Renova Cart, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or place an order.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We Collect

When you use our website, place an order, contact us, or otherwise interact with Renova Cart, we may collect information such as:

Name
Billing and shipping address
Email address
Phone number
Order and purchase information
Information you provide when contacting customer support
Information needed to process and fulfill your order

We may also automatically receive certain technical information when you use our website, such as your IP address, browser type, device information, and website usage information, depending on the technologies used by our website.

How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments through our payment providers
Deliver purchased products
Communicate with you about your orders
Respond to customer service inquiries
Process returns, refunds, and other requests
Improve our website, products, and customer experience
Maintain website security and prevent fraud
Comply with applicable legal and regulatory requirements

Payment Information

Payments may be processed through third-party payment providers.

Renova Cart does not need to store your complete payment card information when payment processing is handled by a third-party payment provider. Payment providers may collect and process payment information according to their own privacy policies and terms.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the shopping experience.

You may be able to control or disable cookies through your web browser settings. Some website features may not function properly if certain cookies are disabled.

Sharing of Information

We may share information with service providers that help us operate our business, such as payment processors, shipping and delivery providers, website hosting providers, technology providers, and customer service providers.

We may also disclose information when required by law, legal process, or government authority, or when necessary to protect our rights, customers, website, or business.

We do not sell your personal information for money.

Data Security

We take reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.