Contact information

Contact Us

Welcome to Renova Cart. We’re here to help with questions about our products, orders, shipping, returns, refunds, and general customer support.

Whether you need help choosing a product or have a question about an existing order, please feel free to contact us using the information below.

Get in Touch

Renova Cart
696 Chenery St
San Francisco, CA 94131
United States

Phone: +1 415-584-9700
Email: renovacart010@gmail.com

Customer Support

Our customer support team can assist you with:

Product questions and information
Order status and order-related questions
Shipping and delivery questions
Returns and refunds
Damaged or incorrect items
Order cancellation requests
General questions about our store

For questions about an existing order, please include your order number in your email so we can locate your order and assist you more efficiently.

Business Hours

Our customer support hours are:

Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

We aim to respond to customer inquiries as soon as possible during our regular business hours.

Shipping Information

Renova Cart currently ships to customers within the United States only.

We offer free standard shipping on all US orders.

Our estimated standard delivery time is 5–8 business days after order processing. Delivery times may vary depending on the shipping carrier, destination, holidays, weather, and other circumstances outside our control.

For complete information, please review our Shipping & Delivery Policy.

Returns & Refunds

If you have a question about returning an item or requesting a refund, please contact us before sending your item back.

Our standard return period is 30 days from the date you receive your order, subject to the conditions described in our Return & Refund Policy.

For damaged, defective, or incorrect items, please contact us with your order number and photographs of the item and packaging so that we can review the issue.